[Pedro]

On the other side of the coin, it takes about 20-30 mins to read one of these reviews and formulate a meaningful response, so it's tough to get that time.

However, as reader reviews are one of the main 'hooks' of the site, somebody from staff should definitely read the reviews after they've attracted a certain amount of comments. Not only is it of interest to the reviewer, but it also would show things the peer review missed, so it's of interest to everyone who's commented as well.